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As your PET preform partner,

we pride ourselves in our professionalism and sense of urgency in providing best value for you and your customers.

To work with us

Please contact EFI by email at or by phone at +1-937-898-8460.

Our Sales Professional or Customer Service Team member will be your first point of contact

  • Within 24 hours you will be contacted by an EFI Sales professional or Customer Service representative
  • We will discuss your needs with you to best determine how EFI can provide best value

Understanding project scope

  • Custom PET preform project
  • New preform tool, refurbishment, alteration, repair, etc:
    • (in some instances it will be necessary for EFI to inspect tooling to understand requirements)

Obtain required details

We recognize your business often needs a quick response, and we are committed to provide:

  • For standard preform or tooling project/service
    • Pricing within 24 hours of request
  • For custom projects
    • Clear communication of information required by EFI to provide a proposal within 12 hours of request
    • Pricing within 48-72 hours of request 

Simplifying your order process

Customer Service processes all orders via e-mail and will:

  • Confirm all purchase orders within 24 hours
  • Acknowledge delivery dates with 24 hours
  • Support you in scheduling order deliveries, arranging freight

Delivering reliable products & services

Our production facility runs 24/7 and produces consistent quality products:

  • First-off quality management approval prior to production 
  • Producing to customer drawings and agreed requirements
  • Tooling qualification and process optimization, if appropriate, at EFI on one of our injection presses with preform inspection report and sample preforms provided
  • On-site support at your plant, if required, to ensure product performs meets expectations

Ensuring you receive best value

After your initial production run, we will be in touch to ensure:

  • Products met and exceeded expectations
  • Discuss how our product performed on your lines and with your customers
  • Explore ways that EFI can provide additional value
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